Purchasing solar panels is the ideal way to go solar. Its warranties include these: The Solar Energy Industries Association (SEIA) estimates that the average cost of solar power systems in the United States is around $2.94 per watt. Because solar spam is facilitated through phone calls, emails, and other messaging systems, you should always stay aware of the information you are putting out publicly. Once you signal to the digital world that you are looking to purchase a product, this information gets shared all around to organizations and businesses that want to reach out to someone like you. This is another reason we encourage our readers to, get several quotes from competing companies. The most important thing to do is always take your time before making a decision so that you can identify when someone is lying or misrepresenting something. Not only is the [installed] system more [than] sufficient for what I need, but the smaller system was cheaper and easier to maintain. I got a call from them today too! Currently, the best solar panels on the market are monocrystalline panels, though specifications vary by manufacturer. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising. These solar batteries store excess energy for low- and no-sunlight hours and during power grid outages. Sunpro Solar reviews from happy customers mostly describe a set it and forget it solar project: simple plans, a quick installation and a product performing just as it was advertised. Unlike most companies, which only offer product warranties and 10-year workmanship warranties, ADT offers a comprehensive 25-year warranty guaranteeing the solar system produces at its estimated level for decades after your purchase. The updated meter and approval to operate took until January 2022 (5 months). ADT Solar follows a simple installation process and guides homeowners through each step. Headquartered in Mandeville, Louisiana, Sunpro got its start servicing the sunny areas around the Gulf Coast. With a monthly loan, you still own the system outright, which. But what do ADT Solar reviews have to say about the companys customer service as it expands? Here are a few examples. All the people were friendly and courteous. For instance, LG panels are known to work well in nearly any solar configuration. Roofing services from ADT Solar include roof repairs and installation for asphalt shingles, metal roofs and more. Zero Upfront Cost. Solar installation companies, on average, charge between 100% and 200% of the cost of panels for installation. and accreditation on the Better Business Bureau (BBB). What sets the company apart from competitors is its 25-year comprehensive guarantees of power output, workmanship and product longevity. It took 3 months and 4 more different representatives to set up an appointment for the final inspection I [didnt] have the paperwork that was needed for the inspection. ADT Solars services align with the average cost of solar panels, and a ADT Solar system would likely cost somewhere between $22,000 and $33,000. ADT Solar, formerly Sunpro Solar, is a leading provider of both residential and commercial solar energy solutions throughout 21 states, ranking No. Solar is a significant investment, and you should feel confident in your decision. Our last electric bill was $16.61. Lets take a look at what real Sunpro customers had to say both positive and negative to see what ADT customers may be in store for. It took a while for the panels to be installed but after a few false starts, they all went up perfectly. ADT Home Security acquired the company in late 2021 and rebranded to ADT Solar. By analyzing warranties, closely comparing solar panel specifications and secret-shopping each solar provider, we have a deep understanding of the solar installation markets ins and outs. ADT Solar designs, installs and maintains. We collected data on dozens of solar companies and created a comprehensive rating system to formulate our rankings, grade each company and provide objective findings to our readers. As Sunpro, ADT Solar was a good example of how a solar company should operate; an all-encompassing 25-year warranty, high-quality solar panels and good customer service. They are not honest at all in the entire process. Sean via BBB, I was satisfied when I first got the solar panels installed. Well, the government never engages in these activities or sends out other parties to do this, so anytime someone is posing as a government representative, you know it is solar spam. to create unbiased reviews that empower you to make the right choice for your home. Sunpro provided us with a great team of installers. This excludes a small number of homeowners interested in solar, but ultimately ADT encourages purchases so that customers can secure the best value for their time and money. Subprogram sux. This is a place where you can ask for advice on many subjects. It took 3 months and 4 more different representatives to set up an appointment for the final inspection I [didnt] have the paperwork that was needed for the inspection. I have recieved so many calls from subprogram, I tried making block contact on my phone. by keeping its business and installation process simple. Solar.coms developed a detailed estimator for solar costs, but we make no claim to instantly provide full quotes from solar companies. The updated meter and approval to operate took until January 2022 (5 months). Ik Im late as a former rep I will tell you they do not care they will still call even if you arent eligible. Before it was acquired, Sunpro gained over a decade of experience in solar installations and prided itself on its reputation for providing quality service and industry-leading warranties. The majority of the time it correctly identifies callers, and I am able to report and block spam calls through the app. The team will consider factors such as your homes roof pitch, design and nearby shade. To kick off the process, one of Sunpros solar consultants will visit and evaluate your home to determine if its the right fit for solar. I was told once installed the system would be operational within 2 months, at most. Be sure you carefully review a website terms, conditions, and privacy policy. In this article, well take a look at the companys reputation, service offerings, pricing and more so you can decide whether. When the install was reviewed we received a report that the actual count was 26. Going solar is easier when you have reliable customer service. Great company! Sunpro showed me that I could afford it and helped get me financed. Leave no stone unturned in asking questions prior to the sale to make sure your consultant is knowledgeable and will field any of your concerns after. Jump To:Overview of ADT Solar|Services and Installation [VIDEO]|Costs & Financing|Customer Reviews|Our Take|Solar Providers Comparison. It stopped the auto 8 surance calls and some of the Canadian pharmacy viagra calls but not Sunpro. Its too early to tell whether ADT will continue operating at this level of excellence. These panels also have an average lifespan of 2540 years. But once they receive their money, you are on your own. This ADT Solar review will provide all the critical information you need to know about the provider in one easy-to-access resource. Think of this as paying for 25 years worth of energy upfront, only for far less than youd pay if you stuck it out with your local utility. All the people were friendly and courteous. ADT Solar claims to have serviced more than 25,000 customers since its founding in 2008, making the company one of the most experienced residential solar installers in the United States. I pretty much have the same complaints as most others. This is another reason we encourage our readers to get several quotes from competing companies. I just told them that I was a renter. Recently I have been getting at least 4 spam calls from Sunpro Solar a day. We at the Home Media reviews team have conducted in-depth research on the best solar companies in the United States. We find that by providing real value through our unique bidding platform, we can naturally build interest and educate our prospective customers on why solar is the right solution for them. Microinverters convert renewable energy from the suns photons into electricity directly at each solar panel. I am having no problems with the installation and service., I pretty much have the same complaints as most others. The savings we see on our energy bill is huge. ADT opts to exclusively sell renewable energy systems rather than. In addition to top-tier customer service, the company adds plenty of customer support through its comprehensive 25-year warranty on panels, inverters, performance and labor. With a solar loan, you pay a low monthly fee to own your solar panels based on your credit score. We rate solar companies based on the number of years they have worked within the industry. Before you can turn the system on, both the city inspector and local utility need to issue. Anytime you make your phone number or email available online, whether it is on social media or through manually inputting it into a website, you are opening the possibility that this information will get into the hands of a spammer. Im going out on a limb and saying this was posted a year ago and in the rgv that might have something to do with it I mean just saying it is the rgv we condone businesses shaming women and what not, Theyre spamming me like crazy. The clean energy produced by By now, I hope you can agree that the advantages of going solar are so enticing that they far outweigh any potential disadvantages. Unfortunately, ADT Solar does not offer online quotes, but it does encourage you to calculate your monthly electric bill to understand how much you can save with solar energy. The app on our phones is fun to watch as we can see how much electricity the panels are producing, and also how much electric we are consuming. Sandra R. via BBB, We have had high quality experiences during the several steps along our solar panel install. All company data is monitored on an ongoing basis to keep rankings and information up to date. For each payment option the company provides, it receives more points. Youll likely be led down a path that will eventually require your contact information to continue. However, when I call now to get my panels serviced as I have 11 panels out of commission I am being told that it will be awhile I have yet to get a date that my panels will be serviced. Now I have a new roof, a nice tax credit and a practically non-existent light bill!, Everything went as promised and on time. By using this site you agree to the Subscriber Agreement & Terms of Use, Privacy Notice, and Cookie Notice. After all permits and approvals are secured, ADT Solar will install your system. Professional quotes require panel placement designs and an understanding of what your system preferences are. Id warn all to not waste your time or money with this company. We work with a panel of solar experts to create unbiased reviews that empower you to make the right choice for your home. Overall, we happily recommend ADT Solar to our readers, but be sure you only sign a contract from a sales rep you trust. Solar.coms mission is to bring more transparency to the solar market and sometimes that means rolling up our sleeves calling people out on social One of the most annoying parts of being an active consumer in our society is being flooded with spam communications. Here are some of the most common tactics that are used in solar spam: There are several incentives available to consumers who go solar. It may be from either the solar panel company itself, multiple solar companies at once, or a third party operation that contracts with these companies to generate prospects for their business. However, more critical reviews point out long installation waiting periods and other slow bureaucratic processes. to determine how many panels will meet your energy needs. During this period, the Sunpro account management contact was poor. that your solar energy system produces the amount of power outlined in your initial solar proposal. report these unwanted calls to the Federal Trade Commission, Learn more about Reddits use of cookies. Since you own the panels, you are qualified for government incentives. They change their number. At Solar.com, we have never employed any of these techniques because we understand the negative impact it can have on a prospective solar owner. However, having a solar provider that offers transparency, a friendly customer support team and an established installation process makes switching to solar more accessible and approachable. A solar spammer may misrepresent these incentives to you. Having the same problem with them. Once you educate yourself on the types of spam that is out in the solar industry, you can do a much better job of avoiding it or rendering it ineffective. At the end of the day, the effect that solar spam has on the industry has to do with its influence on the solar customers perception. that your systems microinverters perform without error. We suggest you look into the best solar panels available to learn more about the quality of equipment a solar installer may provide you. Now I have a new roof, a nice tax credit and a practically non-existent light bill! Jeremy via BBB, Everything went as promised and on time. For most people, electricity bills are just a fact of life. Hey, what's up everyone. Learn More, In this article: History and State Availability | Pros and Cons | Panel Options | Installation and Services | Warranties | Cost and Payment Options | Customer Reviews | The Bottom Line | FAQs | Methodology. Despite my outreaches (via text, email, and call) the responsiveness was limited to 1 time per week if that. Renee W. via BBB, Our last electric bill was $16.61. The company is yet to spread into the Northeast but now services most of the southern U.S. and has become a top solar company in Texas, Arizona and California. Basically, we have traded our electric bill for our payment on the solar panels, except that when the panels are paid for, we will own them, and still have very little to pay the electric company. It took longer than I expected to get everything installed, but I was very impressed with their panels and the high output. We contracted for 25 panels. We called companies and spoke with representatives to understand their products, services and solar installation processes. It was rescheduled 3 weeks later I was told they [didnt] have a time when he would arrive I waited all day and no one showed. Shirley S. via BBB, The panels are very low profile so if youre walking or driving by the house you can hardly see them. What sets the company apart from competitors is its 25-year comprehensive guarantees of power output, workmanship and product longevity. Not sure if it worked, but I started reporting every single call and it seemed to pause the calls for a bit. Popular options include the Tesla Powerwall 2 and the Enphase Encharge 10. The best of EcoWatch right in your inbox. Karsten Neumeisteris a solar energy specialist with a background in writing and the humanities. ADT Solar designs, installs and maintains solar panels on commercial properties and residential homes. Press J to jump to the feed. They kept in contact with everything that was going on the entire time. Press question mark to learn the rest of the keyboard shortcuts. This started maybe two weeks ago. and state incentives available in your area. We were surprised with your decision to leave the extra panel in place but only charge us for 25 panels. (2022), The transition from Sunpro Solar to ADT Solar, What to expect when working with ADT Solar. They never keep in contact to update you on the status of the activation of the panels. Everyone and everything was great and went very smoothly. that your solar PV panels remain functional. edit: There is a "Submit Another Complaint" after you enter one violation that auto-populates most of your info into the next one for easier bulk entry. If you buy your solar system up-front, you save money by avoiding financing charges and interest rates. We award the most points to companies with the most extensive service area and state availability. for its customers, all backed by the companys 25-year guarantee. However, just ITC Step Down: Effects on Solar Installation, The Pros and Cons of Solar Energy in 2022. before assisting you in getting your system up and running. Solar installation companies, on average, charge between, ADT Solars services align with the average. Sunpro, Sunrun and SunPower frequently lead lists of top solar companies, but ultimately, the best company for you depends on your needs. During this period, the Sunpro account management contact was poor. Solar can be a very challenging issue for homeowners to troubleshoot, and most negative Sunpro Solar reviews stem from customers experiencing issues after the sale was made. Once you have the green light to turn your system on and start saving, the company will let you know. Make sure your proposal outlines any local incentives or, Once youve approved the plans and signed the paperwork, ADT will handle the details of obtaining your permits and approvals. And Sunpros sales consultants work on commission. Solar is a significant investment, and you should feel confident in your decision. Great company! Please note that some reviews refer to ADT Solar by the companys former name, Sunpro Solar. Blue Raven Solar: Reviews, Costs, Services & More (2022), Solar Shingles Vs. A good indicator of a sites trust level is whether or not they include a pledge to never sell customer information to third parties.