We will do our best to respond within 48 hours. You can travel with your car and keep your pet safety into the kennels. Open date tickets: Open date tickets are refunded without cancellation fee only if issued originally as open date tickets. That's why we take great care to provide quality services in collaboration with our partners/providers. The fare does not include catering. Traveling to GreeceIs it safe right now.? Well you're in luck, because you'll find some delicious food and coffee at the Golden Caf. We have the tips and tools you need for a smooth ferry trip if youre booking as a group, traveling with a caravan or camper, or vacationing with your favorite pet. During the summer period when the needs increase in these islands, the company covers them with more itineraries. It offers Wi-Fi and satellite TV in all areas of the ship. Specially designed cabins and other facilities are available to passengers with special needs. It connects the ports of Piraeus and Rafina to Andros, Tinos, Mykonos, Naxos, Ios, Santorini, Milos, Folegandros and Paros. Fleet live on map| Point collection for the Golden Miles Loyalty Program applies for the cardholder and his vehicle. Does anyone know how to be able to collect the tickets from them? Have you taken a ferry with Golden Star Ferries? 1) Boarding, directions and luggage storage excellent; The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. I want Top Questions for specific destinations in Greece! They are valid only for the itinerary, date and seat for which they are issued. Cancellation of itinerary: in case of cancellation, tickets are no longer valid and should be replaced with new for the next scheduled departure with available seats. THere is another phone number on their website that didint work (a ticket reservations number) but the general information number did. Direct Ferries provides a ferry timetable and price comparison, based on your search criteria, allowing you to compare Golden Star Ferries products with multiple ferry company timetables and fares in one search. Click on the searchbutton and wait to be redirected to the results page! The crew was always polite and smiley. 4) Vessel organisation and safety systems excellent; Open date tickets are valid for one year from the issuing date. There are snack bars onboard and the seats are very comfortable and easy to find. Early booking, auto club membership etc) that is provided by Golden Star Ferries, is automatically considered! Same thing on the way back to Rafina. The crew was always polite and smiley. You can have a coffee and visit the traditional products store. On Golden Star Ferries, pets are welcome to travel in specially designated cabins and kennels. Explore the website and benefit of many offers and discounts, check out the Accommodation options and select the right ship type for your ferry journey! Please find all available ferry routes below. Content of nest component(s) will show here. Book your tickets for Golden Star Ferries online with ferryconnection.com as we provide great prices and special offers! Any reduction or a reduction combination (e.g. If the lost ticket is not found by the revenue department of the company to be changed to open date ticket or utilized within 3 months, it will be replaced by a ticket of the same type for the same itinerary. The main goal of the company is to provide high-quality services and safety to its passengers. Booking was made online from France, and there were no bad surprises when we were on-site. Infants up to 4 years old traveling with an adult on Golden Star Ferries receive free passage on 'Deck' and 'Business Class'. The Golden Star Ferries vessels are Superferry and Superexpress. The boats are spacious and mostly on time. For the quality of its services, the company received the "Passenger Line of the Year" award by Lloyds International Organization in 2017. Luggage should be placed on special locations of the ship, complying with the crews indications. Website: https://www.goldenstarferries.gr, Piraeus, 4, Astigos Str, Karaiskaki Square , Greece, Rafina, Port of Rafina (next to fish market), Greece, Heraklion, On the right side of Heraklion port - opposite the ferry departure point, Greece, Heraklion, 9, 25th Avgoustou str , GREECE, Milos, Adamas Milos, Greece - Oposite the Dock, Mykonos, New port (Tourlos Port) at the quay, Greece, Naxos, Protopapadaki str.- (waterfront), Chora, Greece, Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece, Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece. F/B Superferry II is the companys original ship, with a capacity for over sixteen hundred passengers, a home cinema room, luxurious lounges and plenty of open deck space. Your trip offers greater flexibility in luggage, time and comfort. After embarkation, disembarkation is only allowed under the permission of the ships authorized personnel. Whether you're traveling on Golden Star Ferries with a group of friends or planning a destination tour, we have everything you need to assist you with your group travel request. Yes, we accept PayPal and if your debit card is issued by Visa or Mastercard then you should have no issues paying by debit card. Taking the ferry to the Cyclades has never been easier. Choose a port to learn more about the sailing frequency and travel times of select routes. Valuables should not be left in the luggage. Compare Golden Star Ferries timetables and prices now with all alternative ferry operators before booking your ferry ticket to ensure you get the best option for your ferry trip. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip. Please note that submitting a Golden Star Ferries group request does reserve space or guarantee availability or discounted fares. Hi, I figured out my eTicket situation and wanted to post this in case it is helpful to someone else. Unattended pets are not accepted onboard. With Golden Star Ferries you can take your car or jeep along and pack everything you need to explore the Cyclades Islands without any worry about excess baggage charges. Passengers should be at the embarkation area of the ship one (1) hour before departure. Altered cancellation policy of Golden Star ferries due to Covid-19 Pandemic. On all ships, you'll be guaranteed a warm welcome, and the helpful and friendly staff will be more than happy to assist you on board. Golden Star Ferries is rated 2.9 stars based on 35 users reviews. Lucky me that I did a print shot of the booking confirmation, and that was all I needed to get the tickets! I will recommend to book Greece internal ferry with this company. Approved by the Hellenic Ministry of Mercantile Marine Are you taking your pet along on a ferry from Athens to Santorini, Naxos, Paros, Ios, Tinos, Andros and Mykonos and back? Looking to sip a cappuccino or dine on lunch with a sea view? Discount is valid for both passengers and vehicles. Also, Golden Star Ferries offers a 30% discount for any destination on the return tickets for the same day trip, provided that tickets are issued at the same time. How did it go with the tickets? The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major. Advanced boarding is recommended to reserve a pet kennel on a Golden Star Ferries ferry. On arrival, it was the hustle and no one controlled the people to tell them where to go for the exit. Satellite TVs and WiFi are available as well. You can take you furry little friend along in a limited number of external pet cabins on Golden Star Ferries. of ticket), no. It is valid only for the class and the trip for which it was issued. I want links on resources to assist me planning my Greece trip. Golden Star Ferries can carry up to one thousand passengers at once while giving passengers a choice of staying in an Economy or Business numbered seats as well as in a super economy deck seats. Passengers who carry a weapon have to declare it upon embarkation. Start preparing your suitcases, we wish youa pleasant ferry ride! It includes a store and a You can enjoy your trip watching television and having a coffee from Golden Cafe. I travel a lot, but this is the first time I experienced such arrogance. cafeteria "GOLDEN CAF". Spoil yourself or surprise a loved one with a gift from the Golden Star Ferries gift shop. IMPORTANT COVID-19 NOTICE: Dogs should always be on a leash and wear a muzzle when circulating on the ship. Golden Star Ferries is a dynamic ferry company with 2 modern conventional and 3 high-speed ferries sailing on the Cyclades route. 50% discount is valid from September 1st - June 30th for students attending universities in Greece, open universities in Greece and technical colleges in Greece. Children 4 - 10 years old traveling with an adult receive a 50% discount on all accommodation types. Passengers are expected to present their ticket, passport or other identification documents to the ships authorized personnel. The staff was not overly friendly, but fine. A full Air Conditioning high speed catamaran, built in 1998. Passengers traveling with their pets are required to have their pets valid health documents with them and are responsible for their pets health, safety and hygiene. From 12 hours before departure to upon departure time: the tickets can not be cancelled or turned to open date tickets. Golden Star Ferries offers a wide variety of fully air-conditioned cabins, lounges and seating, making it a great choice for anyone traveling on a ferry from Athens to the Cyclades Islands. The extensive timetable offers fast and regular routes between the port of Rafina and the archaeologically rich Cyclades Islands, operated by stylish vessels with high-tech amenities. We remain at your disposal for any further clarification. You are kindly requested to notify the travel agency upon the issuing of your ticket on any passengers than need special care. From 6 days up to 12 hours before departure: 50% refund or change to open date ticket. The Company makes all effort to ensure that timetables are kept but reserves the right to make changes without prior notice if necessary. General information on travelling by ferry in Greece. For health reasons, pets are not allowed in indoor public areas or cabins others than those designated for them. Up to 7 days before departure: 75% refund or change to open date ticket. If they have been converted to open date ticket, there is a 50% cancellation fee. I guess some people may experience something different in the summer season with boats being packed with tourists, the scorching heat and the cancellations due to the wind. t has full air conditioning, cabins for pets and playground. It offers special pet warehouses, 25% discount is valid from July 1st - August 31st for students attending universities in Greece, open universities in Greece and technical colleges in Greece. Weve partnered up with Booking.com to offer you the best prices on hotels, villas and rooms. Infants up to 4 years old receive free passage on Deck & Business Class, 50% off for children between 4 - 10 years old, 25% - 50% off on Deck for students attending universities, open universities & technical colleges in Greece.
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